Customer Care
Shipping and Delivery
01
Delivery Information
We currently ship to Finland. All orders include free standard delivery within 7–10 working days.
Shipping is free on all orders. No minimum order value required.
Finland
| Standard Shipping | 7–10 working days |
| Shipping cost | Free |
02
Order Tracking
Once your order has been dispatched, you will receive an email with your tracking number. You can track your parcel directly with the carrier:
03
Delivery Delays
Delivery delays may occur in the following situations:
- Seasonal peak periods (e.g. Black Friday, Christmas)
- Strikes or disruptions at the carrier
- Severe weather conditions
If your order takes longer than expected, please contact us at support@matteosolaro.com or via our contact form.
04
Important Notes
- Delivery to residential and business addresses only
- If you are not in, the carrier will leave a notification card
- We ship carbon-neutral — all shipping costs include CO₂ offsetting